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From Bankruptcy to World Domination: How Lego Rebuilt Itself Brick by Brick

In a fascinating journey of resilience and innovation, LEGO transformed itself from the brink of bankruptcy to become a global powerhouse in the toy industry.
lego journey

The humble Lego brick has come a long way. From being a toy for children, it has become a medium of artistic expression. Today, it dominates the cultural landscape of entire nations. There’s even a Lego bridge in Wuppertal, Germany and a Lego house in Billund, Denmark, not to forget the Lego fan pages and online communities such as Brickipedia, where legions of Lego followers and collectors discuss and describe everything about the toys, from its innovative parts to its checkered history. Today, Lego is even being used to make bionic arms for children. 

This wasn’t always the case. There was a time not so long ago when Lego was on the precipice of total collapse. Lego’s patent to exclusively manufacture the Lego brick expired in 1988, allowing a number of cheaper brands to flood the market. Lego was struggling to find its footing in a market dominated by video games and “craze toys” like Pokemon that were built to cash in on a craze and were meant to have a short shelf life. By 1997, Lego had begun to conduct wild experiments with its toys. It hired designers from all the top schools across Europe, with no previous experience in toy design, and gave them free reign over production. The number of special parts the company produced grew exponentially. In 2003, at the peak of their financial distress, they had gone from making 6,000 to 12,000 parts which were sourced from different suppliers—a logistical nightmare for the company. In 2003, they had recorded a $238 million loss, had racked up a debt of $800 million and were on the brink of bankruptcy. In 2004, when Jorgen Vig Knudstrupp took over from Kjeld Kirk Kristianson as CEO, he discovered, to his horror, that some of the Lego sets the company was producing, such as the Lego micro-motor and fiber-optic kits, cost more for them to make than the price they were being sold for. 

Millenium Falcon from Star Wars.
Image by NellCR on Flickr

A Dark Time for the Company

The period between 1997 and 2003 was definitely a dark time for Lego but it was also the period when they set in motion important trends that would go on to save them. This was when they landed important licensing deals and began manufacturing Star Wars and Harry Potter themed sets. To this day, the Millenium Falcon continues to be one of the most popular Lego sets in production. The sale of these products made a small dent in recovering their debt but they were still hemorrhaging a lot of their profits in diverse ventures ranging from video games, jewelry, a clothing line and theme parks called Legoland. 

Lego discovered that between movie releases, the sale of their themed-sets went down. They could not depend on someone else’s movie release for product sales. They had to come up with their own idea to captivate the public imagination. They knew that any new direction they took had to transcend mediums. Video games, comic books and TV shows would all have to play a part in building the new toy’s persona, so to speak. After trying different product lines including Slizers and Roboriders (both of which were Lego’s attempt to make a craze toy), followed by the Boneheads of Voodoo Island, Lego finally created Bionicle.  

Rahkshi, a henchman of the evil Makuta Teridax from the mythos of Bionicle.
Image by jakes_brick-hoard on Flickr

Bionicle saves Lego

Bionicle worked much better than their previous products. They launched it as a Flash game and marketed it aggressively across the United States. Christian Faber, the designer who originally proposed the idea of a buildable super hero featuring ball and socket joints (for the first time in Lego’s history), is the mastermind behind Bionicle. He helped create the mythos around the toy, deriving many of his ideas from his own battle with cancer. 

The story of Bionicle unfolds on the mythical island of Mata Nui, which is actually the body of a giant automaton containing the Great Spirit from another planet, trapped in eternal slumber by the evil Makuta Teridax. The Toa, superheroes from outer space, land on the island to help the Matorans (residents of Mata Nui) fight Makuta and awaken the Great Spirit. Faber imagined the battle to be taking place on the body of a giant, much like the battle that was taking place within his own body. This series of toys was discontinued in 2010 when its popularity began to wane but it acquired a cult following. Fans continue to create and share content about the world of Mata Nui online to this day. With Bionicle, Lego did something completely new, they created their own intellectual property instead of relying on movie releases to produce new products. It marked a momentous shift in the organization. Lego had finally found a formula that worked and they quickly applied it to a new line of products—Lego Ninjago. 

The London Eye, designed by Adam Reed Tucker.
Image by Pete Lambert on Flickr

A toy for adults too…

Lego did not become an influencer of popular culture overnight. Another important shift took place in 2004, when Knudstrupp took over as CEO. Lego began to take Adult Fans of Lego or AFOLs as they are popularly known, more seriously. Prior to 2004, Lego had paid scant regard to AFOLs. Ideas that were submitted to the company were dismissed based on the rigid position that Lego did not accept unsolicited suggestions. Fans organized unofficial Lego conventions and their discussion groups and forums mushroomed online. In 2004, when Knudstrupp slashed budgets across the organization, they suddenly began paying closer attention to this segment realizing that many of these fans had unique skill sets that they could tap into for design ideas and new Lego themes. In August 2005, Knudstrupp attended his first ever Lego convention, helping the company build trust amongst their most loyal supporters. This led to successful collaborations with experts from within the AFOL community such as designer Jamie Berard who eventually joined Lego and architect Adam Reed Tucker who designed its Lego Architecture series. 
Iconic monuments of London from the Lego Architecture series designed by Adam Reed Tucker.
Image by Adrian Maidment on Flickr

Lego Ideas: The Fountain of pop culture references

By 2014, Lego had made their love for their fans official. They launched Lego Ideas, a platform that would allow fans to submit product prototypes that could eventually be put into production. Their ideas had to receive 10,000 votes before it was submitted before an expert panel for review. The panel would then decide if it should go into production. Today, the Lego Ideas platform helps the company decide on licensing deals based on fan-endorsed demand. From The Office, The Big Bang Theory and WALL-E to Van Gogh’s Starry Night and the DeLorean time machine from Back to the Future, if you love a TV show, you may just find a Lego version of it on the shelves (if you’re in time to buy them before they get sold out). Lego Idea presents the company with limitless opportunities to tap into pop culture. The best part about it is they only produce products that they know will sell. Lego sets that make it into production from Lego Ideas are a boon for collectors as they don’t stay on shelves for too long and they tap into the cultural mood of specific periods of time. 
WALL-E with his lunchbox.

The story of Lego recovering from the brink of extinction to become one of the most powerful brands in the world is a case study in resilience and the power of creative thinking. Their story is studied in big business schools even to this day. Sometimes staying current is not about cashing in to the next new trend but about being ahead of the curve by going back to do what you know best. The story of Lego shows us just how ideas fuel growth. Sometimes these ideas are completely new and sometimes it’s just about looking at a small, colorful brick in a new way.

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